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Store Manager

ECS Recruitment
September 8, 2023
Dublin, Ireland
Job Type


ECS Recruitment is seeking a Store Manager for our client based in Dublin.

As a Store Manager, you will be responsible for the day-to-day operations of the branch in line with company policies and procedures, as well as ensuring the highest levels of customer service and standards.


  • Drive high levels of Sales, Service & Standards for customers and branch
  • Manage overall day to day operations of the branch in line with company policies and procedures
  • Manage, supervise and control the retail staff, including ongoing performance and development conversations
  • Drive community initiatives
  • Responsible for the overall ordering, merchandising and selling of stock
  • Rostering staff to ensure the right staff are in place at the right times
  • Cash handling
  • Administration such as time-sheets, invoices and training logs.
  • Ensure general housekeeping and maintain a safe and healthy work environment
  • Working closely with HR in relation to ongoing staff performance and development conversations, contract renewals, training logs, recruitment, induction and GDPR compliance.
  • Recruitment and Induction
  • Mentoring of less experienced staff
  • General Sales, Service and Standard responsibilities

Skills and Experience:

  • Minimum 3 years of leadership experience in Pharmacy or Healthcare Retail
  • Qualification in Retail or similar experience
  • Strong people management skills
  • Excellent customer service skills
  • Positive attitude
  • Strong communication and interpersonal skills (staff, community, suppliers)
  • Strong organizational and time management skills
  • Work on own initiative and make decisions
  • Build, motivate and engage a team
  • Commercially-aware
  • Target-driven and sales-focused
  • Pro-active and energetic demonstrated by prior engagement in community initiatives
  • Strong administration skills
  • Leadership skills – Lead and Support by Example
  • Professional and discreet
  • Ability to adhere to and drive exceptional store presentation standards
  • Empathy and understanding of our customers and each other
  • Flexibility to work weekends and bank holidays, when required
  • Fluency in English
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